Refund policy

Return & Refund Policy

At qsjdhak.shop, we aim to provide high-quality pet products and a smooth shopping experience for every customer.

Returns

We accept return requests within 30 days of delivery.

To be eligible for a return:

• Item must be unused and in original packaging
• Item must be in the same condition as received
• Proof of purchase is required

Non-returnable items may include final sale or clearance items.

Refunds

Once your return is received and inspected:

• We will notify you of the approval or rejection of your refund
• Approved refunds will be processed to your original payment method
• Processing time is typically 5–10 business days

Damaged or Incorrect Items

If you receive a defective or incorrect product, please contact us within 7 days of delivery.

📩 Contact: support@qsjdhak.shop